If Ursula's Alcove makes a mistake in your order, please contact us
within 15 days of receipt so the mistake can be corrected.
Patterns containing misprints need to be returned before
you cut into them. Please look them over carefully when you receive
Please inform Ursula's Alcove of any damaged merchandise within 15
days of receipt.
There will be a $15.00 fee charged for each bounced check.
Ursula's Alcove is not responsible for suitability of materials
purchased. For example, although Superfine Merino yarn is a wonderful
product for knitting and crocheting, it does not work well for
cardweaving. So please ask if you have a question on a product.
Ursula's Alcove does not share, buy or sell personal information.
There must be a special place in hell for those who SPAM as well as
those who hack or send out viruses.