Ordering

There are several ways to order from Ursula's Alcove. The easiest way to order is to call our toll free number 877 215 6643 or send an email to linda "at" ursulasalcove "dot" com and have us invoice you via Paypal. Paypal takes care of currency conversion on international orders. Another ordering method is to print out the snail mail form and send it to us with your check or money order after obtaining a shipping quote. If you need to convert funds to US Dollars, an International Money Order is acceptable.

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All orders are shipped via US Post Office unless otherwise requested. Please contact us for exact postage before you place your order. We need the shipping zip code and whether you need it shipped in a special way, such as Priority Mail or Express Mail. This part can be done by e-mail or by phone.

To Order by Snail Mail

Please print this page or write down the same information on a sheet of paper. Mail completed form and payment to:

Ursula's Alcove
P.O. Box 105
Canonsburg, PA 15317

Please make sure that you give us a complete name and shipping address if you are sending your purchase as a gift as well as contact information for yourself in case there is a problem with the order.

Your Name: ______________________________________
Address: ________________________________________
City: ____________________________________________
State: ___________________________________________
Zip: _____________________________________________
Phone Number: ____________________________________
(in case we need to contact you about your order)
e-mail address: __________________________________
(The above information is not shared with other companies as a matter of privacy.)

Shipping Information (if different than above)
Name: ______________________________________
Address: ___________________________________
City: _______________________________________
State: ______________________________________
Zip: ________________________________________

Name of Item

How Many

Price Each

Total Price

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7.      
Merchandise Total  
OH Residents Add Sales Tax for your county
All others add 6 % Sales Tax for items other than yarn, fleece and patterns
 
Shipping/Handling  
Total Enclosed  

Sales Tax

Pennsylvania law now requires that 6 % sales tax be charged for all eligible internet sales no matter where they are shipped. Clothing, yarn and patterns are not taxable. In Ohio, please add in the sales tax rate for the county to which the order is shipped. All items purchased for shipment to Ohio are taxable. Please also list the county name in Ohio as well. Thanks.

Payment

Money orders or checks are accepted for domestic shipping. Paypal is prefered. For paypal, call or write and an invoice will be sent to your paypal email. International money orders are accepted for global orders. All funds are to be in US dollars.

Returns & Refunds

If Ursula’s Alcove makes a mistake or the product arrives in poor condition, please contact Ursula's Alcove within 15 days to exchange the product. This policy excludes items sold as is, in which case, all sales are final. No warranty of suitability is implied. Pattern misprints MUST be returned BEFORE you cut them or mark on them. Please examine them carefully before use. Patterns damaged by the consumer cannot be exchanged.


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